Shipping & Handling

AUSTRALIA

We currently ship all orders within Australia with Australia Post with Tracking (1-2 Business Days). Postage is FREE within Australia.

INTERNATIONAL

We are currently offering delivery for the following overseas locations, please contact us directly for Shipping timeframes.

New Zealand

USA & Canada

UK 

Shipping Processing Time

All orders will be processed within 1 business days of being placed. All orders will be processed and shipped between Monday-Friday 8am-5pm AEST (Excluding Public holidays). Genocell is not responsible for any unforeseen delays by postage providers or orders sent to incorrect or invalid addresses. Genocell will not be held responsible for parcels lost, damaged or delayed in transit.

If you have any questions regarding Shipping or Handling please contact us: info@genocell.com.au

Quality Assurance

Genocell ensures goods delivered to customers have been quality assured. This means Genocell inspects all products prior to dispatch. If your product has arrived in a faulty condition, Genocell will endeavor to find a resolution with the shipping company, however Genocell will not be held responsible for parcels lost, damaged or delayed in transit.